Last Updated: May 1, 2024
We take your privacy seriously. We only ask you to provide information that we need in order to deliver the service or information you have requested.
a) At this website, your personally identifiable information is collected from you when you use the website to perform certain tasks, such as:
i) When you post or comment on an article or post or send email to us (such as your name and email address).
ii) When you send messages to a therapist or other user listed in our directories (such as your name, email address, and message content).
iii) When you fill out a survey, self-assessment, or take a self-test. The assessments and tests are administered by third-parties which have their own privacy policies concerning information they may collect from users.
iv) When you search for therapists or other information on our platform. We collect and store search data to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. This search data may be used to improve our services and business operations.
v) When you register to be listed in our directories. We collect information that will be used to create your profile in the directory, such as name, address, email address, as well as such professional information as your qualifications, certifications, the demographic region in which you practice, and your fields of specialty. We collect additional information for our records that may not be displayed as part of your directory profile, but is necessary to check the information you provide or accept payment from you.
b) In addition, like most sites, we maintain logs of site usage for purposes such as to evaluate our users' interest level in areas of the website, which and how many pages they look at, how long they stay on the website, and what Web browsers are used.
a) We use the information we collect to provide and improve our services, analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use.
b) We may store messages sent between users and therapists as part of providing our service and conducting our business operations. This information is kept secure and is not shared with third parties except as necessary to provide the service (e.g. with a payment processor if the message relates to a transaction).
c) We share information with third parties only when needed to deliver to you products or services that you request. For example, we share information from those who purchase something from us with the credit card payment processing company. Some professionals wishing to list their services may have the information provided used to check with state licensing boards. Otherwise, we do not share or sell any personally identifiable information about website visitors.
d) We may use a software technology called "cookies" to create a personalized Web experience for our users. Cookies cannot be used to find your name, email address, or anything that is uniquely identifying about you, unless you provide that information.
e) We use third-party advertising companies to serve ads when you visit our website. These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
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